THOMSON'S DBS BRAIN:
Channels ARE Plentiful in New Digital TV World
October 21, 1998
No matter how many jaws drop
when high-definition TVs hit the stores, many retailers believe
those viewers will not become paying customers unless digital
TV signals are readily available. With the broadcasters' transition
to digital signals on a gradual timetable stretching to 2006,
Thomson Consumer Electronics Inc. sees the arrival of digital
TVs as a prime growth opportunity for satellite TV--which has
been offering digital signals for years.
Thomson is putting the guts of
its DirecTv/USSB receivers into all of its new digital TVs. With
that added feature, consumers will be able to watch digital broadcast
signals and DirecTv Inc.'s and U.S. Satellite Broadcasting Inc.'s
channels on the same TV.
RCA and ProScan brand 55-inch
and 61-inch projection TVs are slated to hit retailers' floors
next month. The big-screen sets will retail starting in the $6,000
range. TVs in the 34-inch to 36-inch range, also with DirecTv/USSB
technology, are due out next year and have not been priced yet,
said Bruce Babcock, vice president of DBS software and new product
programming.
Adding DirecTv/USSB technology
did not significantly impact the cost of building the TVs, Babcock
said, so it is also not influencing the manufacturer's suggested
retail price. Thomson chose the technology from a list of possible
features it could add to distinguish its TVs from the half-dozen
or so other TV makers' digital products, he said.
With more than 80 percent of
the DirecTv/USSB receiver market, Thomson believes the technology
has caught on enough with consumers to compel them to choose
the DBS equipped HDTVs over another manufacturer's TVs. "It's
a tremendous advantage for us because consumers have jumped on"
DirecTv/USSB systems, he said. "It's the technical one-upmanship
of getting it in on the front end."
Sony Electronics Corp., the main
competitor to Thomson in manufacturing both TVs and DBS receivers,
will wait before deciding whether to put DirecTv/USSB reception
technology in its TVs, said Greg Gudorf, Sony vice president
of marketing for digital media products. With just 4 percent
of U.S. households, the DirecTv/USSB market share is not large
enough to be considered a mainstream attraction, he argued. EchoStar
Communications Corp. has said it also plans to wait before integrating
its DISH receiver technology into TVs as well.
For Sony, it is a matter of "market
timing," Gudorf said. "It's a matter of finding the
right time to put it out there. Anytime you make a combination
product, there's got to be a good, strong reason for it."
Thomson could have waited and
rolled out DirecTv/USSB functions in second generation TVs, Babcock
noted, but the ability to give consumers more digital channels
right now clinched the decision. Admittedly, they are not the
highest resolution 1080i high-definition pictures, nor even the
lower resolution 720p pictures, he said. But digital DBS pictures
are higher resolution than what most TV viewers see today--fuzzy,
snowy broadcast pictures or cable pictures with herring bones
and other distortion. Thomson is banking on the fact that the
DBS picture's improved picture quality has already driven millions
of homes to switch to DBS.
"We have to not over-promise
what's going to be available in digital broadcast. That's the
cool part of having [DirecTv/USSB capability] built in. You already
get 200 channels of digital service," Babcock said.
Of course, there are a couple
of catches. The satellite channels come only with a DirecTv and/or
USSB subscription. And the would-be TV buyers suddenly have to
deal with putting dishes on their roofs. With HDTV still a mystery
to many consumers, will they have the patience during the busy
holiday season to learn about both digital TV and digital satellite
systems?
This is where the retailer comes
in. While many satellite dealers are questioning their place
in the digital TV market, Thomson's TVs with built-in DBS systems
may be the perfect crossover product.
Retailers are going to have to
learn to explain both technologies, Babcock agreed. "Certainly
[consumers] would be overwhelmed by the technology if we just
put it out there," he said. "We have to clearly train
the sales folks to tell the customers" about both functions.
Those who buy Thomson's new digital
TVs do not have to become DirecTv or USSB customers right away.
Then could even pretend the satellite system does not exist in
the TV at all, or connect a competing DBS service's receiver
to it. "I think the product will be attractive enough that
if somebody wants to buy the set and not activate the service--though
I can't imagine it--our [TV] product is compelling enough on
its own," Babcock said.
--Mary Hillebrand |